Privacy Policy
Last updated: November 13, 2026
This policy explains what EditLoop (editloopai.com) collects, how long it is kept and who receives it. “We” means EditLoop. Questions or requests (access, correction, deletion): support@editloopai.com.
What we store
- Account: your email address and a hashed password, or the name, email and picture Google shares if you sign in with Google; your balance and usage history.
- Sign-in sessions: a session cookie, and a session record with the IP address and browser user agent. Records are deleted 30 days after the session expires. Trying a tool without an account creates an anonymous account the same way; it is deleted after 90 days.
- Free-use counters: to enforce daily free limits we store keyed hashes of your IP address and a random browser id, never the raw values.
- Usage records: for each run of a tool, its status, size figures, timestamps and error codes. Files produced by a run, if any, are deleted 24 hours after it finishes.
- Product events: which pages and buttons were used (for example “tool started”, “download clicked”), with a random per-tab id, country and device type. No cookies are used for this. Kept 400 days.
- Newsletter: your email address and when you subscribed, confirmed or unsubscribed. Unconfirmed sign-ups are deleted after 7 days. Every email has an unsubscribe link.
- Payments: CREEM processes payments; we receive the subscription or order status, not card details.
Service providers
- Cloudflare: hosting, security checks (Turnstile) and cookieless visit statistics (Web Analytics) (privacy policy)
- Neon: database hosting (privacy policy)
- CREEM: payments, as merchant of record (we never see your card details) (privacy policy)
- Resend: sending emails (confirmation, password reset, newsletter) (privacy policy)
- Google: sign-in with Google, if you choose it (privacy policy)
- APIMart: AI image editing and generation: the images you upload and your prompts are sent to it to make each result, and result images are kept there for about 3 days (privacy policy)
Cookies
We use a sign-in session cookie only when you use a tool or sign in. We do not use advertising or tracking cookies.
Your rights
You can ask for a copy of your data, its correction or deletion at support@editloopai.com. Deleting your account deletes your usage history; payment records that the law requires us to keep are kept for the required period.